Classroom Technologies Services & Support

Services Provided

All Classroom Technologies-supported spaces are able to receive the services listed below.

• Monitoring and maintenance of instructional technology
• On-demand multi-modal support of equipment
• Coordinate common technology goals with other departments

• Train for instructional technology use during office hours
• Supply cables, adapters, and wireless presenters

Operational Standards

Classrooms are monitored by staff during business hours for correct operation, and monitored for security by UNT Police after hours.

• Room technology is monitored for correct operation in real time
• Room technology and environment is evaluated on site every 250 operating hours or every 90 days, whichever comes first
• Time to repair equipment malfunction, except in catastrophic failure, is typically at first class break or within 24 hours
• Instructor assistance is typically handled via telephone and remote control
• In-person technical support is available during operating hours, with a typical response time of 10 minutes (30 minutes for Discovery Park)

Basic Equipment

Each Classroom Technologies-supported space has at least these minimum equipment standards to support instructional activities.

• Instructor computer
• Data projector
• Projection surface
• Laptop computer video and sound connection
• Portable 2-in-1 document camera and webcam
• Speaker system
• Battery backup in case of power failure

Additional Supported Equipment 

Some larger Classroom Technologies-supported spaces have additional equipment to enhance the teaching experience. The space may or may not include all listed items. 

• Wireless microphone transmitter and receiver (with charging dock)
• Desk mounted visualizer document camera
• Second independently controllable data projector (and computer monitor)
• Experiment camera
• Fixed instructor camera or pan tilt and zoom instructor camera
• Full-coverage ceiling microphones